Privacy Policy






Privacy Policy – RocksFit Dubai


Privacy Policy for RocksFit

Last Updated: June 18, 2025

1. Introduction

Welcome to RocksFit. “RocksFit” (“we,” “us,” or “our”) refers to ROCKSFIT PERSONAL SPORT COACHING SERVICES, a professional entity licensed in Dubai. We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This privacy policy explains how we collect, use, and protect your information when you visit our website (rocksfit.ae) or use our services.

2. What Data We Collect

We may collect and process the following types of personal data:

  • Personal Contact Information: Your name and email address, which you provide when you fill out a contact form or book a consultation.
  • Health and Fitness Information: If you become a client, we will ask you to complete a detailed questionnaire which may include information about your health, fitness goals, lifestyle, and medical history. This is considered sensitive personal data and is treated with the highest level of confidentiality.
  • Technical Data: Like most websites, we may automatically collect technical data such as your IP address and Browse activity through the use of cookies.

3. How We Use Your Data

We use your personal data for the following purposes:

  • To respond to your inquiries and schedule your complimentary consultation.
  • To design and deliver your personalized training program if you become a client.
  • To communicate with you regarding your sessions and progress.
  • To send you marketing communications, such as newsletters, but only with your explicit consent.

4. Data Sharing and Third-Party Services

We do not sell your personal data. We may share your data with trusted third-party service providers who help us operate our business. These include:

  • Booking Systems: We use “YouCanBook.me” to schedule consultations. When you book a call, your name and email are processed by their system.
  • Email Marketing: We use “Mailchimp” to manage our newsletters. Your email address will be stored in Mailchimp only if you subscribe.
  • Client Management Software: In the future, we may use platforms like “Trainerize” to deliver training programs. We will update this policy accordingly.

We advise you to review the privacy policies of these third-party services.

5. Data Security and Retention

We are committed to ensuring your data is secure. We have put in place suitable procedures to safeguard the information we collect. We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Legal Rights

Under the UAE’s Personal Data Protection Law (PDPL), you have rights regarding your personal data. These include the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to the processing of your personal data.
  • Request the restriction of processing your personal data.

To exercise any of these rights, please contact us using the details below.

7. Cookies

Our website may use “cookies” to enhance your experience. Cookies are small files placed on your computer’s hard drive. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

8. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

ROCKSFIT PERSONAL SPORT COACHING SERVICES
Owner: ROXANA GABRIELA TRIPON
Email: roxana@rocksfit.ae
Phone: +971-585586062